From the chair

What 250,000 people have told us about rewards

When individuals stretch themselves to achieve targets and earn rewards, they buy into the company's business plan and deliver, on trust. So when they want to redeem on their achievement they have high expectations. Failing them can deteriorate confidence in a program.

To pass on some of what we've heard consistently over the years:

"Please, offer us the latest and greatest."

We recommend constant review of the range against audience profile. They want hot trends, latest models, leading ideas and experiences worth talking about. They specifically do not...

From the Chair

Getting started - planning reward and recognition

Today's HR professional runs programs to solve business problems. So we ask: what behaviour will add the value we need? How do we best communicate, measure this behaviour and then recognise it? How do we begin to choose the right partners to drive this?

There are many service providers in the market and it's important to understand the differences in their offerings:

• Incentive fulfillment companies (Typically deliver "product" in the form of merchandise, travel or experiences.)...

• Reward and Recognition Programs
• Incentive Travel
• Fast Facts
• Events
• Employee Communications

• March 2012
• January 2012