The information contained on this Site is for general guidance on matters of interest only.  We make every reasonable effort to ensure that the information contained on this Site is accurate. However, we give no warranty of any kind regarding the Site or the Associated Sites and/or any materials provided on the Site or the Associated Sites.

Solterbeck does not warrant the accuracy, completeness, currency, or reliability of any of the content or data found on the Site or the Associated Sites and Solterbeck expressly disclaims all warranties, representations, conditions, undertakings or other obligations including any implied warranties of merchantability, fitness for a particular purpose, non-infringement and any warranty that any software will be error-free or that such errors will be corrected, all of which are hereby excluded to the fullest extent permitted by law. If Solterbeck is informed of any inaccuracies on the Site, we will attempt to correct the inaccuracies as soon as we reasonably can.
Solterbeck makes no representations that products, materials, advice or information on the Site are appropriate or available for use in locations outside of Australia.  Where the material on the Site or access to the Site from locations outside Australia is illegal, access to the Site is prohibited.

In no event will Solterbeck, its associated companies, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this site or for any consequential, special or similar damages, even if advised of the possibility of such damages.

We may provide links to other websites, resources, advertisements or sponsorships either directly or through contractual partners. Solterbeck accepts no responsibility for these links and does not endorse their contents. If you decide to access other websites, you do so at your own risk.

Intellectual Property

All content, software and data on or relating to the Site is the property of Solterbeck or is licensed for use by Solterbeck. None of the software, data or content found on the Site may be reproduced, republished, distributed, posted, sold, transferred or modified without the prior express written permission of Solterbeck. In addition, the trade marks, logos and service marks displayed on this Site ("the Trade Marks") are registered in Australia and elsewhere by Solterbeck and may not be used without Solterbeck's express written consent. All copyright, database rights, rights in inventions, patents and patent applications in the software, data or content relating to the Site shall (unless licensed to Solterbeck) be owned by and vest absolutely in Solterbeck.
Solterbeck does not want to receive confidential or proprietary information from you through this Site. Please note that any information or material sent to Solterbeck will be deemed not to be confidential. By sending Solterbeck any information or material, you grant Solterbeck an unrestricted, irrevocable licence to use, reproduce, display, perform, modify, transmit and distribute such information or material, and you also agree that Solterbeck is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. Nonetheless, any use of your name or other personal data is subject to our Privacy Policy.


1. Your Privacy

Solterbeck is committed to complying with Australian Privacy Principles contained in the Privacy Act 1988. The following information details our policy with respect to how and why we collect personal information and how this information is used.  This privacy policy applies to Solterbeck Pty Ltd (ABN 63 111 975 690), Solterbeck Performance Pty Ltd (ABN 74 171 207 265), Solterbeck Travel Pty Ltd (ABN 69 304 364 363) and their associated companies.

2. Collection of your Personal Information

In order to provide services to our valued clients, we may request personal details such as name, address, telephone number or e-mail address.
We may also collect IP addresses, referring website URL's and dates and times of file requests, which we use for internal management purposes as a basis for measuring activity with the site.
Also, if you have visited us, then your computer may store an identifying cookie which will save you time each time you re-visit our web site, by remembering your email address for you. A cookie is a small information file that is sent to your computer and is stored on your hard drive. 'Cookies' enable us to tell when you use our website and also to help customise your website experience. The use of these 'cookies' enables you to log back into our website quickly and easily. You can change the settings on your internet browser to prevent cookies being stored on your computer without your explicit consent.

3. Use of your Personal Information

The personal information that we seek is generally used for the purpose of being of service to you. We do not use your personal information for any purpose other than for the purpose for which it was disclosed.
Your personal information is also collected to promote and market Solterbeck services we offer and which we consider may be of interest to you. If you do not wish us to contact you in relation to such services, please contact us and tell us.

4. Disclosure of your Personal Information

We may disclose your personal information to service providers who provide services to or in connection with Solterbeck. This information is only provided if it helps us to be of better service to you.
We do not provide or sell your personal information to other organisations. In the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our logs and databases.

5. Storage and Security of your Personal Information

Solterbeck takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration.
Your personal information is stored in secure electronic databases. We use a number of appropriate security procedures and technology to protect this information. We also take measures to remove your personal information when it is no longer required for the purpose for which it was collected.

6. Your Personal Information Collected from

We take care to ensure that the personal information you give us on our website is protected. You can access external websites by clicking on links we have provided. These other websites are not subject to Solterbeck privacy standards, policies and procedures. Please refer to their privacy statements and/or Privacy Officers regarding the information stored, gathered and presented via that web site.

7. Access to Your Personal Information

We take all reasonable steps to ensure that personal information that we hold about you is as accurate as is possible. We will always provide you with access to any personal information we hold about you. You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate, incomplete or out of date.
Before we provide you with access to your personal information, we may require some proof of identity. We do this to protect the confidentiality of your personal information.

8. Updates of the Solterbeck Privacy Policy

Any changes that may be made from time to time to our Privacy Policy will be made available via this website.

9. Email Privacy

By submitting your email, you acknowledge that you have read the privacy statement for this site and you consent to our processing the data in accordance with that privacy statement to include international transfers.
If you subsequently change your mind, please send an email message to

10. How to Contact us

If you have any issues you wish to raise with us, or would like to discuss any issues about our Privacy Policy, you are welcome to contact us using the contact details on this website.